Accountability

I have read about this organisation exactly a year back in one of the business (world or today or week ?!!!) magazines. What is intriguing in this is they have not only made a corporation (rather a municipal) accountable for the work, but created a mindset among every worker that "the salary you take (Govt employees)is actually the salary paid by the public".

Excerpt from the article

"Swathi and Ramesh Ramanathan are not your typical dyed-in-khadi kind of development activists. In fact, if you didn't know that they were the catalysts for one of the biggest changes in the working of any local Government in the world, you would think they were simple corporate citizens committed to their respective professions. "Sometimes we feel it's good not to come from the development sector," says Swathi who along with her husband Ramesh conceived of, gave birth to and nurtured Janaagraha, a participatory Government movement in Bangalore. Thanks to Janaagraha, the Bangalore Mahangara Palike (BMP), the city's corporation, is perhaps the only Government body in the world that has been presenting its financial performance to its citizens every quarter, just like any corporate would. "

Full article here - Accountability mantra - Why Govt. departments needs to furnish quarter by quarter performance reports.